RingCentral Reviews - Page 7 of 26

4.5/5

Average Rating

Awesome

Number 198 : MAY 20th, 2017 : Marc

Recommended: Yes

Awesome service and product for the small business owner. I would love additional features like text for the solopreneur but other than that it's a great service for the money.

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Service Provided is Efficient

Number 197 : MAY 19th, 2017 : Pedro

Recommended: Yes

I use the fax services only... and never had an issue with sending or receiving faxes. Price is okay, but could do a little better.

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Solid and Reliable Service

Number 196 : MAY 19th, 2017 : Doug

Recommended: Yes

RingCentral is a solid and reliable service provider. I have used them for a few years and have never had any issues. Plus they have reasonable prices.

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Perfect! Great customer care

Number 195 : MAY 15th, 2017 : Rosa

Recommended: Yes

So far we've been using RIngCentral for 4 years. The customer care is brilliant and the service very simple to use! Thank you!

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Great

Number 194 : MAY 5th, 2017 : Georgia

Recommended: Yes

I use this service for fax purposes only and it is great. I would recommend to anyone and I have never had any problems in the three years I have been using this service.

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Great reliability, great customer service

Number 193 : MAY 5th, 2017 : Tom

Recommended: Yes

RingCentral delivers a reliable fax service. Calls to customer service are rare, but when I do call, they're always polite and professional. I'm satisfied and impressed with their level of service.

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Reliable and Cost Effective

Number 192 : APR 21st, 2017 : Mary

Recommended: Yes

Like everyone in business, we have to be mindful of where we spend our money. We started using RingCentral for our faxing service when we started our company. Five years later, I have no complaints. RingCentral has proven to be cost effective and their service is more reliable than anyone I've used in the past. Though we don't use their VOIP phone services, if the decision-makers in our firm want to change... I know who I'm calling!

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GREAT Service

Number 191 : APR 14th, 2017 : Michael

Recommended: Yes

As a Technical Recruiter (a.k.a.: Head-Hunter) my daily routine consists of using a keyboard that gives me access to the Internet, and a phone (that's also tied to the Internet). Without one of these two things, my day is pretty much at a standstill. Not good in the fast-paced world of recruiting. Recently, Chicago was the victim of some pretty severe weather. Thunderstorms and lightning to be exact. Unfortunately, the storms hit something causing the phones to go down. Specifically, my phone. Our business is heavily dependent on contacting employers and candidates via any means possible (excluding carrier pigeon). In other words: I NEED TO BE ON THE PHONE. While contacting RingCentral and explaining my unfortunate demise, I was connected to an Engineer that was not only extremely knowledgeable (technically), but also had a human side too (phenomenal customer service). After several attempts of rebooting and reprogramming, it was deemed that my phone was the unfortunate victim of the electrical storm, and would need to be replaced. The Engineer worked with me in getting the phone replaced (next day air) and instructed me to immediately call once the phone arrived. Even though the phone would come programmed to my specs (IP address, name, number, etc.), and all I needed to do was plug it into a VoIP line, he wanted to make sure everything was working and suggested to call. I received the phone the next day as promised (at no charge for the delivery), and called them. Within a matter of minutes I was back up and running at full speed. I would wholeheartedly recommend partnering with RingCentral, if and when, you're looking for an outstanding company that not only stands behind their products, but also goes above-and-beyond the call of duty to make sure that their customer(s) are completely satisfied.

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Great Service and Wonderful Features

Number 190 : APR 7th, 2017 : Nancy

Recommended: Yes

I did not expect a feature that seemed to be something they should put in their literature. When we switched over we noticed the robocall hits dropped and we figured it has to do with the way the phone is answered. Now I will get a one ring hit and the call drops. I can tell from the missed call log that the calls are repeats and the caller ID is for robocalls. I love this feature the very best since it has limited greatly the number of times a day I have to be interrupted and hang up on those solicitors. I think the service is great and I love being able to walk away from my office and the calls follow me. Gives me great freedom.

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Great Service - Good Prices

Number 189 : APR 7th, 2017 : Moses

Recommended: Yes

I have used RingCentral for many years. I have found their service to be reliable, never down, and their staff courteous and helpful.

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